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PTE ID policy

Please make sure the personal details on your exam registration details exactly match your ID:

  • full name (ALL the names on your ID must be on your exam registration)
  • date of birth
  • gender
  • citizenship

Candidates cannot be admitted to the test if there is any discrepancy between their exam registration and their ID document (unless Pearson has granted them an ID exception). The test centre is not able to update your personal details on the day of your test.

Contact the PTE Help Centre at https://www.pearsonpte.com/help-center  or call 1800 729 282 if you need any assistance with this.


PTE late arrival policy

You must arrive at the test centre at least 30 minutes before your test start time. Candidates who arrive after the test appointment time cannot be admitted to the test.

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