From 1 December 2025, the only ID we can accept is a valid passport.
Please make sure the personal details on your exam registration details exactly match your passport:
Candidates cannot be admitted to the test if there is any discrepancy between their exam registration and their passport (unless Pearson has granted them an ID exception – this process can take up to 6 weeks). The test centre is not able to update your personal details on the day of your test.
Contact the PTE Help Centre at https://www.pearsonpte.com/help-center or call 1800 729 282 if you need any assistance with this.
You must arrive at the test centre at least 30 minutes before your test start time. Candidates who arrive after the test appointment time cannot be admitted to the test.
